Tech Learner

  Facebook This week, I'm presenting 26 little ideas to help you respond to complaints and difficult customers with much more ease. Customer Recovery ABCs. A ct as if every lost customers sales come out of your paycheck. B elieve the best of customers. Dont make the mistake of assuming most customers are out to simply get something for nothing. The truth is, less than 1% of customers contact companies with ulterior motives in mind. C  ommunicate with diplomacy and tact when you final answer is no and when explaining company policy. D  ont tell a customer she is wrong. Telling a customer they are wrong never makes them want to agree with you. It only pushes them more forcefully into their original position. E  mpathize with unhappy customers and allow this empathy to season your responses. F  ind a way to say yes to customers. Instead of saying no or telling the customer what you cant do, think critically about what you actually can do. G  ive a token item ...

  Getting a small business off the ground is hard to say the least. Here are some tips that will prepare the ground for a successful small business. Have strategic goals This is where the foundation for success begins. Know exactly where you're heading. What is the business going to look like in the future? How are you going to know when your business is a success? When you wake up in the morning, do you know what action you need to take to get you on the road to success? Take action to The difference between success and failure depends on the actions you take. Failures in life are people who know what to do, but never do it. Successful small business owners are people who take action on their ideas, people who never say, I wish I had done it. Look for feedback There's a saying that feedback is the champions' breakfast. During the early days of your business, you must constantly seek feedback on all aspects of your business. What's working? What's wrong? What needs ...

  You may have a small business idea, and you're sure to know that a small business idea can lead to great business success. The first movement is to think of an idea that would be appropriate for the business market. The next step, after coming up with the idea, is to put that idea into action. Of course, this is a very difficult step, and having the idea is just the start of the journey. After that, you'll have to face a lot of obstacles before you can carry on with your business project. This is just the beginning of this process, and there are a lot of questions you're going to have to answer before you start.  Some of the main aspects that you need to focus on when you have business ideas are the skills or abilities that can be poured into your business. without focus you cannot do anything. You're supposed to have a good team and concentrate on your business plan and go along with it.  Another vital step is to analyze the needs of a particular product or servic...

Why does every company need a CRM (Customer Relationship Management)?   First, let us define what a CRM is: the term Customer Relationship Management (CRM) software is a system that connects different parts of a company through customer relationships. Sales, Marketing, Accounting and Customer Service can all be linked together with powerful, centralized CRM software designed to retain customer loyalty, increase revenue, deliver consistent and efficient customer service and, finally, evaluate which customers to focus on. B asically, every company has customers, and every company should maintain some basic information about those customers such as names, addresses, purchases, contracts, invoices, etc. Therefore every company should have at least some basic “CRM Technology” to track and serve their customers. Even small businesses use Outlook, Quicken or other applications for this purpose.  . If you use Microsoft Outlook for your daily communications, calendaring, tasks and appo...

  Do you want to have great ideas? You could try waiting to see if they're going to pop in your head someday, and they could honestly. However, if you want a more systematic method that you can use today, there are three simple steps: 1. Get the knowledge in the area where you want the ideas. 2. Use an idea-generating technique. 3. Choose some of the best ideas from the results. Great ideas to start with knowledge If you had no knowledge of physics or mathematics, you wouldn't expect to come up with a new theory of relativity. You need some level of knowledge in the area where you want new ideas. It helps to have a lot of knowledge for truly great ideas. For example , to create a new transport device, you would like to have general knowledge in this field as well as more specific knowledge. This could include a little knowledge of all the current modes of transport. You might add to that a list of things that have been tried and failed, and a list of all the things people want ...

  Executive search firms regularly meet people who have decided to switch their careers. There was a time when you chose your profession and stuck with it until you retired, and many people still follow that path. However, an increasing number of people decide to give up their first choice and try something new. For many, it's a move to a new country, or an exploration of new skills, but for others, it's shifting the skills they already have to a new sector. If you're taking the plunge and moving careers, can you convince the executive search agency that it's all for the best? How do you show that you haven't lost any of your abilities? Career switching is a brave thing to do. It can affect your income, your hours of work, and even where you live. It's not a decision that people take lightly, and it's one that everyone sees differently. If you take a career break to travel or study, you should be prepared to make that experience a positive contribution to yo...

Facebook Twitter A year later, I now have quite a large portfolio of websites which are mainly health related and are what are called information portals. Over the next couple of years I am planning to add a lot more sites to this portfolio as I have been very pleased with the results from adsense so far. I am not trying to say that I make enough money to retire on, but I am looking at the whole thing as a long term project, as the domains mature and with a lot more promotion of each site, I am confident that within a few years I will not only be making a lot more money on adsense but that I will have a portfolio worth thousands. It is like real estate in my eyes and there would be many people interested in taking the sites off my hands. It would give them a ready made income without having to start from scratch like I did. I have to say that there is no way that I would sell however, why would I? I suppose every man has his price thoug Do you have the google ad sense code on some of y...

  Business is tough in today's world! Most small businesses go bankrupt or closed abruptly in the first five years. Over the next five years, many of the remnants will also pack up shop and lock their doors. Why are so many companies failing? The reasons lie in three main spheres. Those spheres of influence can be labeled personal, customer, and operations. The Personal Sphere deals with the personal motivation of the owners to start a business. For example, if the owner wants to start his own business, but is not willing to make the sacrifices necessary to make it thrive, they are at a disadvantage compared to other motivated businessmen. When a business starts for the first time, it often doesn't have a lot of money. Owners are required to sacrifice time, money, and happiness to be successful. If you can't do that, that kind of business is unlikely to thrive. Many times the owners thought they could cope with the hardship, but once the novelty of being your own boss is wo...

What Is an Entrepreneur ? An entrepreneur is an individual who creates a new business, bears most of the risks and enjoys most of the rewards. The entrepreneur is widely viewed as an innovator, a source of new ideas, goods, services and business/procedures. Entrepreneurs play a key role in any economy, using the skills and initiative needed to anticipate needs and bring new ideas to the market. Entrepreneurs who prove to be successful in taking risks from start-ups are rewarded with profits, fame and continued growth opportunities. Those who fail, suffer losses and become less prevalent on the markets. But being a successful entrepreneur requires that you look at the big picture and follow a plan through from beginning to end. 4 Rules for New Entrepreneurs – Practice tips for starting right 1) Dont Quit Your Day Job. Consider starting your business part-time, especially if it's online, while you work and have a steady income. It usually takes six months to a year to get a business ...

  True entrepreneurs are struggling with their business opportunities for a variety of reasons. The lack of capital, lack of understanding about marketing, and personnel issues are among the most obvious. However, from my own entrepreneurial experience and knowledge of others, there are three main reasons for individual failures in entrepreneurial ventures. 1)They tie the success of their business to their own worth. 2)They neglect to set realistic goals and plans for themselves and their businesses. 3)They're not prepared to pay the price of success. True entrepreneurs with the right mind prevail over a period of time. They have learned to understand the Roles, Goals, Roles  Successful entrepreneurs, unlike those who struggle, have learned to separate their roles in life from their self-esteem or self-identity. They understand that the performance or failure of their own venture is not their judgment as an individual. People who tend to match their self-esteem to their compos...

Starting or running your business without a business plan is like being a human without a skeleton! Not only will the use of a sample structure highlight any areas that you haven't fully thought through, but it will also give you a good idea of what makes a good business plan, and what doesn't. The importance of your business plan as a motivating factor in running or starting your business cannot be underestimated. You will find that your commitment continues to build as you gather information, research and write each section. Your business plan should always accompany applications for Small Business Loans, and lenders or any kind of angel investor will simply refuse to consider your business proposal without one. Once you've commenced trading your small business plan will act as a steak in the ground, and help you measure where you expected to be against where you actually are. It will help you take corrective action as necessary. Sample Business Plan Structure :- All plan...

  Usually, business strategies provide comprehensive details that can help boost the chances of success of the organization, such as market forecasting, competitive analysis, customer segmentation, marketing, logistics and operating plans, cash flow forecast, and an overall roadmap to long-term growth. You may not be convinced that all the time and effort required to prepare a plan is essential; if so, then the main advantages for both you and your business are here. 1. You will never be able to convey your vision for the company as successfully as a perfectly put together Business Plan, no matter how good a communicator you are. It offers a clear understanding of what you want to accomplish. It helps you to convey your ideas in a clearer way. 2. Business owners try to verbally sell their idea too many times and at the end of the interview with the bank the manager is none the wiser than he was at the beginning. The outcome of many of those requests, I think you can guess! 3. The B...